<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:14593,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:16711680},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We ship to all 50 U.S. states.&quot;}" style="font-size: 11pt; font-family: Calibri, Arial; font-style: normal; color: rgb(0, 0, 0);">We ship to all 50 U.S. states.</span></p>

Where do you ship?

Your order will be received based on the shipping speed you selected at checkout. You will receive a shipping notification email when your order ships with tracking information to track the progress of your delivery. Orders received after 12 PM (loca

<p><style type="text/css" id="isPasted"></style><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:15009,&quot;3&quot;:{&quot;1&quot;:0},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri, sans-serif&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Your order will be received based on the shipping speed you selected at checkout. You will receive a shipping notification email when your order ships with tracking information to track the progress of your delivery.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">Your order will be received based on the shipping speed you selected at checkout. You will receive a shipping notification email when your order ships with tracking information to track the progress of your delivery.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Orders received after 12 PM (local time) Monday through Friday, as well as any orders placed on Saturday or Sunday, will be processed the next business day. Order processing and shipment will begin once the order is officially received.</span></p>

When will I get my order?

Due to our fast shipping process, we cannot guarantee address changes once the order has been placed. Please email us at hello@powerhealwounds.com and we will assist you.

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:14593,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Due to our fast shipping process, we cannot guarantee address changes once the order has been placed. Please email us at hello@powerhealwounds.com and we will assist you.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-style:normal;color:#000000;">Due to our fast shipping process, we cannot guarantee address changes once the order has been placed. Please email us at hello@powerhealwounds.com and we will assist you.</span></p>

Can I change the address on my order?

Depending on the status of your order, an order may be canceled. Please email us at hello@powerhealwounds.com and we will assist you.

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:14593,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Depending on the status of your order, an order may be canceled. Please email us at hello@powerhealwounds.com and we will assist you.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-style:normal;color:#000000;">Depending on the status of your order, an order may be canceled. Please email us at hello@powerhealwounds.com and we will assist you.</span></p>

Can I cancel my order?

Because PowerHeal® is a medical product, we cannot accept returns and all sales are final. If you would like to request a replacement, please email us at hello@powerhealwounds.com and we will assist you. Please note: replacement claims are reviewed o

<p><style type="text/css" id="isPasted"></style><style type="text/css" id="isPasted"></style>Because PowerHeal&#xAE; is a medical product, we cannot accept returns and all sales are final. If you would like to request a replacement, please email us at <a data-fr-linked="true" href="mailto:hello@powerhealwounds.com" id="isPasted">hello@powerhealwounds.com</a> and we will assist you. Please note: replacement claims are reviewed on a case by case basis.</p>

What is your return / refund policy?

You should receive an order confirmation email from PowerHeal® as soon as your transaction processes. If you did not, please email us at hello@powerhealwounds.com so we can assist you.

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:14593,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You should receive an order confirmation email from PowerHeal as soon as your transaction processes. If you did not, please email us at hello@powerhealwounds.com so we can assist you.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-style:normal;color:#000000;">You should receive an order confirmation email from PowerHeal&#xAE; as soon as your transaction processes. If you did not, please email us at hello@powerhealwounds.com so we can assist you.</span></p>

I didn't receive an order confirmation email.

Please email us at hello@powerhealwounds.com so we can help you get the products you need.

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:15009,&quot;3&quot;:{&quot;1&quot;:0},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri, sans-serif&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please email us at hello@powerhealwounds.com so we can help you get the products you need.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">Please email us at hello@powerhealwounds.com so we can help you get the products you need.</span></p>

I received the wrong item in my order.

We're sorry to hear that! Our shipping partners may be experiencing high volume and therefore delays. Please check the tracking information provided in your shipping confirmation email and contact the delivery partner if you are unable to locate your

<p><style type="text/css" id="isPasted"></style><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:15009,&quot;3&quot;:{&quot;1&quot;:0},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri, sans-serif&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We&apos;re sorry to hear that! Our shipping partners may be experiencing high volume and therefore delays. Please check the tracking information provided in your shipping confirmation email and contact the delivery partner if you are unable to locate your package.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">We&apos;re sorry to hear that! Our shipping partners may be experiencing high volume and therefore delays. Please check the tracking information provided in your shipping confirmation email and contact the delivery partner if you are unable to locate your package.</span></p>

My order is delayed.

We're sorry to hear that! Please email us at hello@powerhealwounds.com so we can make this right.

<p><style type="text/css" id="isPasted"></style><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:15009,&quot;3&quot;:{&quot;1&quot;:0},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri, sans-serif&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We&apos;re sorry to hear that! Please email us at hello@powerhealwounds.com so we can make this right.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">We&apos;re sorry to hear that! Please email us at hello@powerhealwounds.com so we can make this right.</span></p>

My order arrived damaged.

Please check the tracking information provided by the delivery carrier for your package. If you are not able to locate, email us at hello@powerhealwounds.com and we will do our best to assist you.

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:14593,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please check the tracking information provided by the delivery carrier for your package. If you are not able to locate, email us at hello@powerhealwounds.com and we will do our best to assist you. &quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-style:normal;color:#000000;">Please check the tracking information provided by the delivery carrier for your package. If you are not able to locate, email us at hello@powerhealwounds.com and we will do our best to assist you.&#xA0;</span></p>

My order didn't arrive.

We do our best to respond to all inquiries within 24-hours. If you have not heard from us, rest assured we are working to get to you as soon as we can. Thank you for your patience.

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:14593,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We do our best to respond to all inquiries within 24-hours. If you have not heard from us, rest assured we are working to get to you as soon as we can. Thank you for your patience.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-style:normal;color:#000000;">We do our best to respond to all inquiries within 24-hours. If you have not heard from us, rest assured we are working to get to you as soon as we can. Thank you for your patience.</span></p>

I reached out via email or social media but haven't received a response, why?

PowerHeal Wounds

Shipping, Refunds & Returns

What is PowerHeal® Bioelectric Bandage?

How is PowerHeal® Bioelectric Bandage different from ordinary bandages?

Is PowerHeal® Bioelectric Bandage able to kill bacteria without antibiotics?

Is there proof that PowerHeal® Bioelectric Bandage works?

Where can I buy PowerHeal® Bioelectric Bandage?

What are PowerHeal® Bioelectric Bandages made of?

Do PowerHeal® Bioelectric Bandages and Energel® Wound Hydrogel contain latex?

About PowerHeal® Bandage

How do I begin?